Help Desk

Before You Submit a Ticket...


The BMC Administration team will respond to your requests submitted through the Help Desk.

Since there are questions that are asked frequently, we've prepared these FAQ responses. Search to see if there is an answer to your question here. If not, submit a ticket.

While we endeavor to respond to Help Desk tickets within 48 hours, the Help Desk is not managed 24/7. Thank you for your patience.


Where's the Zoom Link?

When you register for any BMC seminar, you will receive emails from with important details for the seminar you'll be attending, including a registration confirmation email, a reminder email the zoom link (for online seminars) about a week before the seminar, another reminder email the day of the seminar, and possibly a link to handouts for your review.

Check your spam folder if you do not see these emails in your inbox. Do a search in your email client for Perhaps it went to your spam/junk folder. If you find it there, add to your contacts so you will receive messages from BMC in your inbox. If you don't find them anywhere, submit a Help Desk ticket here. Please note: Responses to Help Desk tickets might take a couple days!

Emails are sent automatically to the email address you used to register for seminars following this pattern:

  • When you process registration (payment confirmation comes separately from PayPal)
  • Roughly a week before the seminar, a reminder with the zoom link (for online seminars)
  • For multi-day seminars, any handouts are typically sent 1-2 days prior to our meetings
  • Evaluations and CEU info within a day or two after the seminar (after the final session if in a series)


Need help? Have questions?

Click on the button to go to the Help Desk.

Foundations of Interpreting

The Foundations of Interpreting Seminar Series provides insights into The Integrated Model of Interpreting and the processes we engage in while interpreting. Click here for more information on the series as well as a schedule of current seminars being offered.

Link to the Foundations of Interpreting page on Facebook!


If you've forgotten your account info, simply click on 'forgot username' or 'forgot password' to receive an email about resetting your password. The email is sent to the email address you used when you registered for a BMC seminar.

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