Help Desk

Before You Submit a Ticket...


The BMC Administration team will respond to your requests submitted through the Help Desk.

Since there are questions that are asked frequently, we've prepared these FAQ responses. Search to see if there is an answer to your question here. If not, submit a ticket.

While we endeavor to respond to Help Desk tickets within 48 hours, the Help Desk is not managed 24/7. Thank you for your patience.


What is my coupon/voucher code?

If you've received a coupon/voucher code and cannot find it, read this first.

If you have registered for any BMC seminar but were unable to attend, or if BMC cancelled a seminar, you may have received a coupon/voucher instead of a refund. That information would have been sent to you via email. While we do keep a database with that information, it has been your responsibility to keep track of the coupon/voucher (some have expiration dates).

As of 2024, you can access your coupon/voucher code when you are logged in to your BMC account. After logging in, click on the Your BMC tab to view your registration history and scroll down to see your coupon/voucher code(s). All will be visible there, even if expired or depleted of funds.

If you are unsure of the value remaining on any coupon/voucher, try using it when registering. Whatever amount remains (if any) will be applied to your registration. If you need help from BMC, send us a message using the Help Desk.

Please note: Responses to Help Desk tickets might take a couple days!

Note: Is it possible you registered your BMC Account with a different email address? If you're unable to login to the website, contact us with questions about how to access your account so you can update your email address and login information.

Need help? Have questions?

Click on the button to go to the Help Desk.

Foundations of Interpreting

The Foundations of Interpreting Seminar Series provides insights into The Integrated Model of Interpreting and the processes we engage in while interpreting. Click here for more information on the series as well as a schedule of current seminars being offered.

Link to the Foundations of Interpreting page on Facebook!


If you've forgotten your account info, simply click on 'forgot username' or 'forgot password' to receive an email about resetting your password. The email is sent to the email address you used when you registered for a BMC seminar.

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