Help Desk

Before You Submit a Ticket...


The BMC Administration team will respond to your requests submitted through the Help Desk.

Since there are questions that are asked frequently, we've prepared these FAQ responses. Search to see if there is an answer to your question here. If not, submit a ticket.

While we endeavor to respond to Help Desk tickets within 48 hours, the Help Desk is not managed 24/7. Thank you for your patience.


Refer a Friend to Foundations

 Refer a Friend, and Share the Wealth

If you have enjoyed the Foundations of Interpreting Processes from the Bilingual Mediation Center, consider sharing the benefits! Refer a friend who has not taken Foundations before, and if they complete a Foundations seminar both of you can receive a $15 voucher. Newly referred participants are only eligible for one voucher.

To claim your vouchers, the referred friend should go to the Bilingual Mediation Center Help Desk and submit a ticket under the 'Refer a Friend' Promotion. They should include:

  • their name
  • their email address
  • the seminar they attended, along with the date
  • the name of the person who referred them
  • the email address of the person who referred them

If you have any questions, contact us through the Help Desk. Simple as that!

So, how many people can you refer to Foundations?

Need help? Have questions?

Click on the button to go to the Help Desk.

Foundations of Interpreting

The Foundations of Interpreting Seminar Series provides insights into The Integrated Model of Interpreting and the processes we engage in while interpreting. Click here for more information on the series as well as a schedule of current seminars being offered.

Link to the Foundations of Interpreting page on Facebook!


If you've forgotten your account info, simply click on 'forgot username' or 'forgot password' to receive an email about resetting your password. The email is sent to the email address you used when you registered for a BMC seminar.

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